Why Choose Kaiser Permanente?

Focus on wellness
Kaiser Permanente's philosophy centers on keeping our members healthy, not just treating them when they are ill. We promote our members' wellness by combining preventive care and health education with appropriate clinical intervention.

Prepaid service
Access to care is prepaid each month.* Our prepaid approach fosters preventive care, prompt and appropriate treatment, and improved performance in critical areas such as member satisfaction and utilization of services.

Personalized care
We encourage our members to choose their own personal physician, who will provide and coordinate all the medical services they need. This allows for greater continuity of care and provides the opportunity for members to choose someone with whom they feel comfortable. Our members also have the freedom to change their primary care physician if they wish.

Committed to excellence
At Kaiser Permanente, we are committed to providing members and employer groups with quality, cost-effective health care. Our physicians and managers work together to improve care, service, and the overall performance of our organization.

Our team approach to health care
Kaiser Permanente physicians practice together as a group, each focusing on his or her specialty while being able to consult with trusted peers as needed. Our quality network of community physicians and other health care providers are also available to respond to the needs of Kaiser Permanente members.

Convenience you can count on
We go to great lengths to ensure that our members receive the care and services they need. We regularly study member-to-provider ratios, perform travel/drive-time studies, and conduct member surveys. Through these efforts, we make sure you can count on:

• seeing a physician when you need one
• easy access to locations close to where you live or work
• state-of-the-art technology and innovative medical care

* Certain services may be subject to limitations or require a copayment. For specific information about your health plan benefits, please see your Evidence of Coverage.